Connecting, leading, and supporting women
in the workplace to reach their God-given potential.

Frequently Asked Questions

Q: Can I enroll as a mentee again if I’ve already participated in the 4word program once?

A: Yes, you may enroll in the program as often as you’d like. Just complete the application for Mentees again, updating any information that’s changed, and you’ll be ready to start again.

Q: When will my credit card be charged?

A: Your credit card is charged when initial enrollment is complete. If you are not accepted, the program fills up, or we don’t have a mentor you will be refunded the full payment of $249/$299.

Q: What are the commitments to being a 4word mentor and mentee?

A: You must commit to the schedule and number of sessions listed on the 4word Mentor Program page. For a more detailed list of responsibilities please read the 4word Mentor Program Contract.

Q: I am having trouble submitting my application, what do I do?

A: Make sure you fill out the application in one sitting:

  • First, copy and paste (save) your answers in the body of an email.
  • Then refresh your page and try to fill out the application again. If you are still having trouble, check your browser. Chrome, Firefox and Safari are best to use.
  • Make sure you have completely filled out the application by scrolling both scroll bars down (i.e., the application scroll bar and your main browser scroll bar).
  • Make sure you checked and filled out all the required boxes.
  • Then hit “submit.”
  • This will take you to a donate page. If you are a mentor and don’t wish to donate just keep the amount at “0” and hit “continue.”
  • Then you will need to fill out online account information, to create a login. Once that is filled out click “submit.” Then you are done!

**It is very important that everyone fills out account information as this will provide you with access to exclusive content.**

If you still have questions, please email a detailed description of your problem to with a way to contact you by phone.

Q: May I request the same mentor again?

A: Yes, you may request the same mentor, and if she’s available we’ll reconnect you. You may also indicate in the notes section if you’d specifically like to be paired with a different mentor for a new experience.

Q: What are SMART goals?

A: SMART is an acronym for five characteristics of well-designed goals.

  • Specific: Goals must be clear and unambiguous. When goals are specific, they communicate exactly what is expected, when, and how much. Because the goals are specific, you can easily measure your progress toward their completion.
  • Measurable: What good is a goal that you can’t measure? If your goals are not measurable, you never know whether you are making progress toward their successful completion. Not only that, but it’s tough for you to stay motivated to complete your goals when they have no milestones to indicate their progress.
  • Attainable: Goals must be realistic and attainable by average employees. The best goals require employees to stretch a bit to achieve them, but they aren’t extreme. That is, the goals are neither out of reach nor below standard performance. Goals that are set too high or too low become meaningless, and you naturally come to ignore them.
  • Relevant: Goals must be an important tool in the grand scheme of reaching your personal vision and mission. You may have heard that 80 percent of worker productivity comes from only 20 percent of their activities. You can guess where the other 80 percent of work activity ends up! This relationship comes from Italian economist Vilfredo Pareto’s 80/20 rule. This rule, which states that 80 percent of the wealth of most countries is held by only 20 of the population, has been applied to many other fields since its discovery. Relevant goals address the 20 percent of worker activities that has such a great impact on performance and brings your organization closer to its vision.
    (Source: Blanchard, Schewe, Nelson, & Hiam, Exploring the World of Business.)
  • Time-bound: Goals must have starting points, ending points, and fixed durations. Commitment to deadlines helps you to focus your efforts on completion of the goal on or before the due date. Goals without deadlines or schedules for completion tend to be overtaken by the day-to-day crises that invariably arise.

Q: I signed up and paid but I am not receiving any emails. What should I do?

A: Please use a personal email account for 4word. Don’t use employer resources, email, or communications devices for 4word mentoring programs if not approved by employer, or in conflict with your employee code of conduct or policies. Check your Mail Preferences, add these addresses and to your email address books (or approved sender list) to prevent messages from being blocked by your spam/junk filters.

Q: What do I do if I have questions, concerns or I feel uncomfortable with my mentor/mentee?

A: If at any point in time in your mentoring relationship, you have questions, concerns, or feel uncomfortable for some reason, please let us know immediately. You can email We take significant  efforts to screen and pray over and speak with mentors, but we cannot guarantee that your mentor will be a great fit for you.

Our community includes women from a vast variety of backgrounds and experiences. Please keep in mind that 4word does not necessarily endorse the advice, recommended resources, or theological insights suggested by our mentors. While we ask mentors to adhere to our Statement of Faith, we cannot anticipate how every mentor will respond to every situation. If you have serious questions about what your mentor is telling you and have concerns please email